Coupon Code Field has disappeared from the Registration form

[[email protected]]

Hello,
The coupon code field has disappeared from the registration forms. We are in the process of sending our quite a few emails using those discount codes. Can you send directions as to how to reinstate the code field or you can login and repair it. I have granted 7days of access to Clik and PLdge and organization ID is 00D80000000cmCN
Thanks in advance for your help.
Tom

[CnP.Support.AM]

Good day @[email protected]

Would you please share the Event name so that we can review it?

Looking forward to hearing back from you.

[[email protected]]

The event is KAD 2019.
Thanks for your help on this.
Tom

[CnP.Support.AM]

We just reviewed and noticed that all of your discount plans have expired. Please see:

[[email protected]]

Great catch, so if the coupon codes expire then the code field is not shown? I will update immediately.
Tom

[CnP.Support.AM]

Also, we noticed that you have selected the Event discount instead of the Level discount. Please see:



Please change that to Level so that it appears on the registration form.

[nn4youth]

We are having the same issue on our registration form. Event name is 2020 Summit. Our discount plans are active (not-expired) and the Active Discount Type is set to the correct option for the existing discount plans (Level).

We need this fixed ASAP as our registration form is currently live.

Access should be granted for a week and our organization ID is 00DU0000000MCVQ.

Thanks.

[CnP.Support.AM]

Good day @nn4youth

We just reviewed the Event in the question and found NO issues with the discounts. Please see: