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  • Coupon Code Field has disappeared from the Registration form

    Hello,
    The coupon code field has disappeared from the registration forms. We are in the process of sending our quite a few emails using those discount codes. Can you send directions as to how to reinstate the code field or you can login and repair it. I have granted 7days of access to Clik and PLdge and organization ID is 00D80000000cmCN
    Thanks in advance for your help.
    Tom

  • #2
    Good day @[email protected]

    Would you please share the Event name so that we can review it?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      The event is KAD 2019.
      Thanks for your help on this.
      Tom

      Comment


      • #4
        We just reviewed and noticed that all of your discount plans have expired. Please see:

        Click image for larger version

Name:	expired coupons.jpg
Views:	8
Size:	117.8 KB
ID:	49354
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Great catch, so if the coupon codes expire then the code field is not shown? I will update immediately.
          Tom

          Comment


          • #6
            Also, we noticed that you have selected the Event discount instead of the Level discount. Please see:

            Click image for larger version

Name:	Dicounst plan.jpg
Views:	10
Size:	70.4 KB
ID:	49357

            Please change that to Level so that it appears on the registration form.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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