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Event Management Post Installition Configuration

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  • Event Management Post Installition Configuration

    Hi,

    Could you please perform the Post Installation Configuration for

    Company:
    Salesforce.com Organization ID 00Dd0000000ewEi
    Access was granted for a week.

    Best,

    Lhotse

  • #2
    Good day @Lhotse

    We have upgraded and completed the post-installation steps in your instance.

    It is always best practice to re-establish the connection after each upgrade.

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

    Latest Release notes: https://cnp.ooo/Salesforce-Latest-Releases

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you.

      I was able to create an event, but I'm stuck again. When I view the event registration page I created, I can see some of the event, but in the registration section I get this message: "There are no active C&P accounts for this event". I'm not sure where to activate the account for the event. Could you please take a look?

      The Event name is FY20 Food is Medicine

      Best,

      Lhotse

      Comment


      • #4
        I extended the access so you have access for one more week.

        Comment


        • #5
          Hello,

          To correct the issue, we have added the following Connected User permission sets.


          Click image for larger version

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          Below, you will see that the Registration Levels now show whereas the error previously was shown when clicking View under the Basic Information of the event.

          Click image for larger version

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          Please feel free to respond with further questions if this does not fully resolve the issue you were experiencing. We are here to help.

          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

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