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  • Virtual Terminal URL Not working

    I am using Salesforce Auctions with the Click and Pledge app on SF. When testing checking out guests and using the credit card option I received an error messaging, saying " The eVT information you have provide is not correct. Please check the URL parameters as potential source of the error." What did I do wrong? Here are the URLs that I used in custom settings:

    Credit Card Charge URL: https://evt.salesforce.cloud.clickandpledge.com?SFOrgID={5 } &SFeVTID=a2j3A000000tU5OQAU&CnPAID=60226 &SFContactID={0}&b1=Auction Purchases&up1={2}&showTotal=1 &SessionId={3}&ServerURL={4}

    Credit Card Validation URL: https://evt.salesforce.cloud.clickandpledge.com?SFOrgID={5 } &SFeVTID=a2j3A000000tU5OQAU&CnPAID=60226&SFContact ID={0}&b1=Auction Validation Only&up1=0&PreAuth=1&subtxt=Save Payment Info

    What did I do wrong? Thanks.

  • #2
    Good day @[email protected]

    Would you please grant us login access to your SF instance so that we can review it what's going on?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Okay. You should have access now. Thanks so much.

      Comment


      • #4
        We just reviewed and noticed that there is an extra space in URL parameter which might be causing an issue. We simply edited and removed the extra space and it is working now.

        Please check and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          It worked! Thanks so much.

          Comment

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