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Send multiple custom emails for specific ticket levels

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  • Send multiple custom emails for specific ticket levels

    We are trying to set up an Event to process our Summer Camp Program Registration.
    We have the different sessions set up as different ticket levels - each session/ticket level requires a different confirmation email with links to additional forms ect.
    We need to allow purchasing of multiple different sessions.

    How do we make sure that the buyer receives the correct confirmation message for each ticket level purchased - right now, when you buy multiple ticket level in one transaction, you receive one confirmation email for only the first ticket level listed?

    I'm fine with them receiving multiple emails but just need to be sure every level is covered because there is follow up information we need - health forms. We have set up different Registration Emails for each ticket level and triggered them on that ticket level only. Is this correct?

    Does this need to be handled in AutoResponder instead after the initial event confirmation email?





  • #2
    Good day @[email protected]

    Yes, you are correct. You have to set up different Registration Emails for each ticket level and triggered them on that ticket level only.
    Regards,
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