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Authorization Error, error in Event Management settings?

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  • Authorization Error, error in Event Management settings?

    Getting Authorization Required when we view event pages. I'm assuming we have an error in Event Management settings, Default Site URL is incorrect. Is that something I can correct, or does C&P need to get there and muck with? I've allowed access to our Org 00Do0000000awV7. I'm assuming the correct URI should be https://bww.my.salesforce.com, but it lists https://bikewalkwichita.secure.force.com/
    Or am I misunderstanding this? We had a problem when I first set up C&P, I used an incorrect URI in setup.
    Thanks
    Jack Murphy

  • #2
    OK, I just figured something out here - I didn't have the C&P pages authorized in my profile. I added EventRegistrationPage and now I can see it. What other pages need to be in this to allow both C&P Saas and Event pages to show correctly?

    Comment


    • #3
      Making progress, but the Add Attendee button does not work. I followed info I found in the online doc http://manual434.rssing.com/chan-6936049/all_p8.html to setup the Events site, but I'm sure I'm missing something. I can see the event in the webpage, it just appears javascript is not functioning.

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      • #4
        Good day @[email protected]

        Its all about the site and its permissions. However, we have fixed it and now it is working just fine.

        Please check and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Can I ask please what permissions you needed to change? I plan on setting another nonprofit up and would be glad to get it right without having to wait (not very long!) to get it configured.

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          • #6
            There are certain post-installation steps required which also includes the permissions of the fields. We highly recommend you to post a request here for upgrade/post-installation steps and we gladly do that for you. It is Free service.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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            • #7
              Hello CnP.Support.AM or CnP.Support . Sorry to mention you both but I'm desperate I am also receiving a "Authorization Required You must first log in or register before accessing this page.
              If you have forgotten your password, click Forgot Password to reset it. " message for event name: 20190701 Camp Infinity - Denso and url: https://mymcwt.secure.force.com/Even...a000001slDtAAI

              I don't believe I've changed any settings recently (but I may have unknowingly after 2/13) and the only new change when I created this event was connecting it to a C&P Campaign.

              I'd appreciate a fix and to know what I may have done wrong. Thanks.
              Salesforce.com Organization ID 00Dj0000001qidP and Access Granted.

              Thanks in advance, Allison
              Last edited by [email protected]; 02-26-2019, 11:18 AM.

              Comment


              • #8
                Hi Allison,

                There are too many options to manage for your School's City and School District Names. We will have to come up with another approach for you to bring in that information. Do you want to join Live Support today to discuss a different approach?

                ~ Amanda
                C&P Live Support
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                Comment


                • #9
                  H Amanda, I will join the call. Is there a defined limit that I can cut back to?

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                  • #10
                    CnP.LiveSupport.AB I was able to create a SF registration in which 6 of 9 levels had the same 3 custom question picklists that had 998 options using 10,611 characters; 40 options using 308 characters, & 549 options with 13,811 characters without producing the AUTHORIZATION error and allowing me to complete the registration in TEST mode. Thanks for your help and AWESOME support!!!

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