Announcement

Collapse

Information Needed

See more
See less

Form fields showing up when they shouldn't

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • CnP.Support.AM
    replied
    In some case, clients don't want to collect more information of either Attendee or Registrant in such case you may uncheck the visible button for contact fields.

    Leave a comment:


  • gvanullen
    replied
    Ah. That distinction isn't in the video in the knowledge base. What is the difference between the 2?

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @gvanullen

    You have unchecked 'visible' for Registrant fields NOT Attendee fields. You need to make that changes into Attendee fields.

    Leave a comment:


  • gvanullen
    started a topic Form fields showing up when they shouldn't

    Form fields showing up when they shouldn't

    I've unchecked "visible" from all but 3 of the standard form fields, yet when I preview my event and go to register, I'm still seeing all of the fields.

    Please see attached images.

    Am I missing something? It even previews on the backend as just being name & email.

    Thank you.

Working...
X