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Form fields showing up when they shouldn't

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  • Form fields showing up when they shouldn't

    I've unchecked "visible" from all but 3 of the standard form fields, yet when I preview my event and go to register, I'm still seeing all of the fields.

    Please see attached images.

    Am I missing something? It even previews on the backend as just being name & email.

    Thank you.


  • #2
    Good day @gvanullen

    You have unchecked 'visible' for Registrant fields NOT Attendee fields. You need to make that changes into Attendee fields.
    Regards,
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    • #3
      Ah. That distinction isn't in the video in the knowledge base. What is the difference between the 2?

      Comment


      • #4
        In some case, clients don't want to collect more information of either Attendee or Registrant in such case you may uncheck the visible button for contact fields.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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