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  • Registration Site not Accepting Data

    Hello,
    We are Salesforce Organization: 00D80000000cmCN - I have granted permission for you to roam around and look at the issue from the Salesforce side.

    We cannot take registrations for our Santa Breakfast Event. The registration fields where the participants enter information are not visible. This seems to be a very new problem and have have been using this software for years. My colleague called last week and was told it was a system wide issues that was being worked on however we have nto heard back and there seems to be no mention of it in the Forum's.
    Here is a link to the event that is not working form the customer side - https://campketcha.secure.force.com/...0000011BtzmMAC
    We have taken the site off line as it was creating frustration for our families.

    Thansk for your time and attention to this issue.
    Tom

  • #2
    Good day @[email protected]

    We reviewed and found that there was a lack of permissions for site guest user which is the reason you don't see those fields. However, we have set all the necessary permissions and it is working fine now.

    Please check and let us know if we can be any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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