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Free Event Registrations not Creating Opportunities

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  • Free Event Registrations not Creating Opportunities

    As of October 4, 2018, Event Registrations to Free events (i.e. Price = $0) are not creating Opportunity records in Salesforce. Prior to October 4, registrations for these same events created an Opportunity in Salesforce with Amount = $0.

    Example of C&P Event with this issue: 0614 - North, Vista English - 10-24-2018

    Org ID: 00DF00000006xCG

    I have granted login access.

  • #2
    Good Day @NiM Admin MADD

    We have reviewed your instance and found that the 'Except if Amount=0' is enabled (See below screenshot). Please disable it so that an opportunity will be created for $0 too.
    Click image for larger version

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    For more information on C&P Opportunity, refer this KB article: