Virtual Terminal String Appends not populating Item Campaign or Transaction Campaign

[NiM Admin MADD]

We use the following link to access the Virtual Terminal:

https://madd--cnp-paas.na43.visual.f...3&CnPAID=33189

This used to populate the Item Campaign and the Transaction Campaign with the Salesforce campaign with the above ID. However, those fields are no longer being pre-populated in the virtual terminal.

Do we need to change the syntax of the string append? or is there another error?

Org ID: 00DF00000006xCG

I have granted login access.

[Guest]

Good Day @NiM Admin MADD

We have reviewed your instance and found that the campaign is ‘Inactive’. Please make it ‘Active’ so that everything will work as expected.