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Payment level in C&P not getting populated in Salesforce Event Management

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  • Payment level in C&P not getting populated in Salesforce Event Management

    I am planning an event with multiple ticket levels. The last level, "single ticket"'s amount is not getting over to Salesforce. It is showing as $0 when it should be showing as $118.

    Please see attached screen shots.
    Attached Files

  • #2
    Good day @tsisko

    Please see:
    Click image for larger version

Name:	Dashboard.jpg
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ID:	42496

    It appears to be as expected.
    ​​​​​​​
    Regards,
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    • #3
      It is there because I added it manually. However, it is not showing up on the payment form (see attached.). Also, can you help me understand how I am not longer seeing the payment form that I setup in C&P (had blue and red coloring and nice formatting). Click image for larger version

Name:	JSPAN sja payment form.JPG
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ID:	42551

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      • #4
        Good day @tsisko

        Sorry but I am bit confused. The form in the above image is NOT Events form.

        C&P Events site:
        Click image for larger version

Name:	Event site.jpg
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        As you can see the above Event list the Level you are looking for. However, may I know where exactly you are expecting to see the Events form and levels?
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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