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  • Problem creating template

    When I choose any template and then choose to view, I see that the content looks nothing like the layout that was presented and is halfway down the page. The google map doesn't work ("this page can't load google maps correctly"), and basically every time I make a change I see a dramatically different page. Is there a more detailed tutorial than what's presented here: http://help.clickandpledge.com/custo...-site-template. What are my options if I don't want to code deal with the HTML headaches? Is there any way I can change the look and feel of the registration form?

  • #2
    Good day @jon4321

    Would you please grant us access to your instance? Regarding the google maps, we do have an issue in the previous version you are at which has been addressed in the latest release. If you allow us we will upgrade your instance the with latest versions our apps which resolved issue. However, if you have knowledge about HTML and CSS you may change the look and feel of the Registration form.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      00D0R0000000XCC

      Access granted. Thanks.

      Comment


      • #4
        Good day @jon4321

        We have upgraded your Salesforce instance as requested.

        It is highly recommended that you login to the Connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

        To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

        Latest Release notes: http://cnp.mn/Salesforce-Latest-Releases

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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