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  • Authorization Required

    I currently have my C&P Account synced with my Salesforce NPSP Org. and when I create an event via the C&P Event Management object and I go to view the event registration webpage, receive the following screen (See attached photo).

    "Authorization Required

    You must first log in or register before accessing this page.
    If you have forgotten your password, click Forgot Password to reset it."


    Any thoughts on why this is occurring? I am the System Administrator of both C&P and Salesforce.

    Thank you in advance for your help.

  • #2
    Good day @GSD | HH

    It seems to be an issue with site permissions. Please grant us access to your instance so that we can review it.

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    Comment


    • #3
      Good morning CnP.Support,

      I have provided you access to my Org (00D6A000002zdqg). Please let me know if you need anything else.

      Thank you in advance for your help.

      Comment


      • #4
        Good day @GSD | HH

        We reviewed and set the permissions for the site guest user.

        Please test it and let us know if you find any issues.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          CnP.Support,

          Things look to be working as expected.

          Thank you for the quick turnaround!

          Comment

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