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iFrame problems in Firefox

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  • iFrame problems in Firefox

    I've noticed that when I click on "Read more" to see more information about a registration level within the iframe embedded on our site, I cannot close the pop-up. It's working fine on Chrome, but was wondering what's causing the issue on Firefox.

    **Edited to add that I can't even select a quantity in Firefox.
    Last edited by Regina Hodge; 09-05-2018, 02:22 PM.

  • #2
    Good day @Regina Hodge

    Would you please share the website link where you have embedded the event iFrame?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    • #3
      @CnP.Support.AM https://maketheroadny.org/cp-test/, password is ***********************
      Last edited by CnP.Support; 09-06-2018, 02:51 PM.

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      • #4
        Regina Hodge

        Please do not post passwords in this forum. This is a public forum and accessible by the public.

        I removed the password from your post. In cases where you wish to share such information please create a support ticket in our help desk (http://help.clickandpledge.com) and reference this post.

        We have the information you provided and will review it by tomorrow.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Good day @Regina Hodge

          We reviewed your page and it seems that the HTML grid structure is in two columns and the iFrame embedded in the first column. And the second column is overlapping the iFrame to some extent. It seems that the behavior of Firefox is different than the other browsers for the CSS box-model.


          Click image for larger version

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          In order to resolve the issue, you may need to remove the second column grid which is empty and you may extend the first column to the full-width page.

          However, if you would like us to review, please provide the username for your WordPress site as you have provided only the password.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment


          • #6
            I'll raise this with our web team. Thanks!

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