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Problems with upgrading payment as a service

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  • Problems with upgrading payment as a service

    I am trying to install the upgrades and they keep failing.

    The PaaS Class Library actually seems to go through successfully, but it still shows up that there is an update available. My system is showing 5.1703010003 as the installed version number and the update as 5.1808030001

    When I try to upgrade the Payment as a Service I get this error:

    Organization: Parent Network of WNY (00Dj0000000HBAw)
    User: Nancy Campbell (005j000000Avqhm)
    Package: Click & Pledge Payment-as-a-Service (04t0L0000001nxE)

    Problem:

    1. Custom Object Records Missing Organization Feature: CnP_PaaS__CnPRecurring__c.FieldHistoryTracking
    null

    2. Custom Object Records Missing Organization Feature: CnP_PaaS__CnP_Transaction__c.FieldHistoryTracking
    null



    Then if i try to upgrade Events it tells me that same error that records are missing.

    Not sure how to fix this.

    Thanks!

    Access has been given

    Account 30029


  • #2
    Good day @Nancy Campbell

    We have upgraded your Salesforce instance with the latest versions.

    It is highly recommended that you login to the Connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

    Latest Release notes: http://cnp.mn/Salesforce-Latest-Releases

    You may also join our Power of Us Hub: https://bit.ly/1cO852O

    Please - We also love to know what you think about our platform. Please review our apps on AppExchange:
    Payment: https://bit.ly/cnp-paas-review
    Event: https://sforce.co/1yYgEPM

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you very much!

      Comment

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