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Cannot process or delete a temporary contact

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  • Cannot process or delete a temporary contact

    I have a temporary contact that cannot be deleted. The transaction had been voided through the click and pledge portal. This transaction had been conducted as a test and then credited. When I try to process it, I get this error message:

    CnP_PaaS_EVT:Too many DML rows: 10001
    Error is in expression '{!saveItem}' in component <apex:commandButton> in page cnp_paas:temporarycontact: (CnP_PaaS_EVT)
    An unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS_EVT)

    Can you delete this or tell me how to? It's TC-3827 first name: Test Registration, Last name: Lenner Thanks!

  • #2
    Good day @rlenner

    We don't have access to your instance. However, you may delete a transaction through the C&P Settings > Maintenance > Delete Transaction. You need to enter the order number & our script will remove all traces of the transaction based on the selected options.

    KB article:

    While reviewing noticed that your instance is at outdated versions of our apps for which support has been ended. If you allow us we will upgrade your instance with the latest version of our apps.

    Hope this helps.
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