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Cannot convert Temporary Contact

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  • Cannot convert Temporary Contact

    Hello, I can't convert the Temporary Contacts for this order number: 30880-1804130832126379851. They are not appearing in the Temporary Contact Module and when I select the temporary contact from the Events->20180709 Camp Infinity - Kent ISD -> Registrations page, it redirects to the MISSING TEMPORARY CONTACT page.
    1. I've had C&P Upgradge my Salesforce instance
    2. Logged into Connect to Report to Salesforce (before and after the upgrade)
    3. Deleted the order number from Salesforce and the logged into Connect to Report to Salesforce (before and after the upgrade)
    4. Prayed about it
    I need to cancel the registration and issue a credit while keeping record of it...

    HELP PLEASE.
    I've granted access to my instance
    Salesforce.com Organization ID 00Dj0000001qidP

  • #2
    HEy couldn't wait so I had to issue credit and then delete the regsitration. It's Amanda's falt:-)

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