Announcement

Collapse

Information Needed

See more
See less

Merge Field not being populated in event reminder email

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Merge Field not being populated in event reminder email

    Hello,

    In The event reminder (recent one for an actual event of ours), the @
    EventStartDate isn't being populated.

    Next, is it possible to format this email so that the event location and purchased-ticket info is better formatted? (Fewer blank lines between text, same font)

    Thanks!





    From: FWSF Event Reminder: FWOTY <[email protected]>
    Sent: Wednesday, June 20, 2018 1:55 PM
    To: Karen Crowley
    Subject: FWSF Receipt and Tax Information for 2018 FWOTY Luncheon



    Dear Karen Crowley,

    Thank you for your registration for the 2018 Financial Woman of the Year Award Program and Luncheon. Please keep this information for your records as it includes important information about your registration.

    For federal income tax purposes, you can deduct as a charitable contribution the price of each ticket less its fair market value. We estimate the fair market value of each ticket for this event to be $75. For your easy reference, the tax ID for the FWSF Scholarship Fund, Inc. (a 501(c)3 organization) is # 03-0475636.

    The event will be held on {@EventStartDate}at:



    Hyatt Regency
    5 Embarcadero Center
    San Francisco, CA 94111


    The following is the list of all purchased tickets:
    Karen Crowley - FWSF Member


    $125.00

    We look forward to seeing you at the 2018 Financial Woman of the Year Award Program and Luncheon.

    Regards,



    Kathleen Nielsen

    President

    PLEASE RETAIN THIS RECEIPT
    Your registration will appear as FW SF Scholarship Fund, Inc. on your bank or credit card statement. We recommend that you retain a copy of this receipt for comparison with your bank statement, as well as for your personal and tax-related records.

    Copyright 2018 Financial Women of San Francisco
    268 Bush Street #2822
    San Francisco, CA 94104-3503

    You are receiving this email because you registered for an event with FWSF. If you have any questions about this email, please write to [email protected]. This email complies with FWSF's Privacy Policy.


  • #2
    Good day @LewH

    Would you please grant us login access to your instance and share the Event name so that we can review it?

    Regarding the format of the email, there is CK editor within the registration email where you may change the fonts, colors..etc. of the text.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi,

      Thanks for the reply. I've granted login access for one month. The event in question is the "2018 FWOTY Master List", September 14.

      If you select "All" to view the events, you'll see two events with the same name.Our mistake. Ignire the event with no registrations.
      Last edited by LewH; 06-22-2018, 08:03 AM.

      Comment


      • #4
        Good day @LewH

        We reviewed and fixed it.

        Please check and let us know if you find any issues.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Thank you. What was the problem?

          Comment


          • #6
            Good day @LewH

            It seems to be some styling issues. However, one our developers reviewed and fixed it.

            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

            Working...
            X