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DC missing from State picklist in registrations

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  • DC missing from State picklist in registrations

    We are using the state/country picklists in Salesforce and DC is not listed in the picklist for any of my registrations. It does show in the contact profile in Salesforce.

    Org ID is 00DG0000000h7RM and access has been granted.

  • #2
    Good day @Allison

    Would you please share the Event Name as well as the Contact which you are referring to so that we can review it?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

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    • #3
      It applies to all the events we have live. The State picklist is missing the DC option. If you click on any contact the picklist on the contact profile is correct, DC is available to be selected.

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      • #4
        Good day @Allison

        We reviewed and found DC it in all of your Events with no issues:

        Click image for larger version

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        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Yes in the registrant information it shows up but not in the attendee level. In the same event if you click on any of the full exhibitor options DC is missing from the picklist.

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          • #6
            Nevermind, I just changed the fields to the default C&P state, instead of the one we have for Salesforce that are the state abbreviations.

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