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Event Campaigns not written to SF Opportunity record

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  • Event Campaigns not written to SF Opportunity record

    Access has been granted for a week.
    ORG ID: 00D1N000002JOIq

    Visited with Amanda earlier this afternoon during office hours and she stated that she would take a look at this problem. This appears to be the case for all events created.

    Thank you

  • #2
    Good day @jaydee

    Please note that the Event Campaign will NOT assign to the Opportunity record. The Item Campaign only will assign to the Opportunity record. However, we found that you have NOT assigned any Campaign to the Levels hence the Opportunity Campaign is blank.

    Hope that answers your question. Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

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    • #3
      I have added Campaigns to the Item and still don't get aOpportunity Campaigns assigned. New developement since yesterdays call is that two temporary contacts are being created for each C&P Transaction.

      Thank you

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      • #4
        We also have a C&P Transaction Order Number 50414-1805281107372018206, that was in the Temporary Contact app. Upon processing it, no Opportunity transaction was created and the C&P Data no longer exists. It was accidentally processed by the client using Microsoft Edge.

        Thank you

        Comment


        • #5
          Good day @jaydee

          We have fixed the above by re-posting it. However, regarding the Campaign, would you please share the order number so that we can review it?
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

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