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  • Event Management Issue

    Hi,

    we are attempting to adjust the number of registrations included for an upcoming event and when I edit level 5 it won't allow me to make the edit. I made the campaign inactive and I still couldn't adjust the level. Can you please advise on how best to make an adjustment - thanks.

    2018 Dinner Party is the event and the org Id is - 00DA0000000IGMz

    I have granted login access.

    Chris

  • #2
    Good day @ctugwell

    That is an expected behavior. Once the Ticket has been sold for a Level, the Registration Included is NOT editable.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    Comment


    • #3
      Ok. So if you want to adjust the approach would be to add a new level, right?

      Comment


      • #4
        Good day @ctugwell

        Yes, you have to create a new level.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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