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  • icanaz
    started a topic Events emails not sending

    Events emails not sending

    I have created a new event that is supposed to send a welcome email upon registration to all registrants, however, my test registration did not receive a confirmation email. The system did send a transaction receipt and record the registration properly though.

    Order # : 30017-180412174554994


  • CnP.Support.AM
    replied
    Good day @icanaz

    In order to fire the Registration Email the condition should satisfy and in your case, you have NOT selected any levels:

    Click image for larger version

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  • icanaz
    replied
    Salesforce.com Organization ID 00Di0000000HMGy

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  • icanaz
    replied
    Access granted

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  • CnP.Support.AM
    replied
    Good day @icanaz

    Would you please grant us login access to your Salesforce instance so that we can review whats going on?

    Looking forward to hearing back from you.

    Leave a comment:

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