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State Drop-down list not working

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  • State Drop-down list not working

    On my event registration page (acct#38827) for both registrant and attendees, the drop down list for State isn't working. The State field has both a drop-down and an input field showing. The drop-down list is not populated. I just refreshed States in C&P settings, bit no change. Account access is granted.

  • #2
    Good day @Gillian Murphy

    Please check now and let us know if you find any issues.
    Regards,
    Click & Pledge Support Department

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    • #3
      Yes, thanks - now the state field is populated. I see that only when the Country field is visible and populated will the state field work correctly. Is it possible to set the default country as US, make the field not visible, and have the state field populate? Also - how can I set the default state field to Washington? The ability to set it in C&P settings is not available.
      Last edited by Gillian Murphy; 02-25-2018, 03:07 PM.

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      • #4
        Good day @Gillian Murphy

        Yes, that is true. The country field should be visible in order to populate the state fields and it cannot be hidden. You can't set it default because the Country selection is based on patrons IP address.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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