Hello! I have the option to purchase multiple quantities of an item through my event. When the opportunity pushes through to Salesforce, it creates one opportunity for each item purchased, rather than one opportunity for the entire purchase.
I have the Transaction Total mapped to the Amount field, but the payment field creates a payment for the single ticket cost paid.
Can this be fixed so it only creates one total opportunity, with the payment field reflecting the total payment, rather than these individual entries? Please see the two opportunities for Brissa Sotelo-Vargas purchased this morning as an example (I already fixed the entries for Janet Louie when I discovered this).
Thank you!!!
I have the Transaction Total mapped to the Amount field, but the payment field creates a payment for the single ticket cost paid.
Can this be fixed so it only creates one total opportunity, with the payment field reflecting the total payment, rather than these individual entries? Please see the two opportunities for Brissa Sotelo-Vargas purchased this morning as an example (I already fixed the entries for Janet Louie when I discovered this).
Thank you!!!
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