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problem listing events on Click and Pledge Events site

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  • problem listing events on Click and Pledge Events site

    Good afternoon,
    I've been trying to add events to the events listing sites. I am having problems specifically with the Parent Events page. When I go to add an event I get one or the other error message:
    *System.StringException: Invalid id: The event that you mapped to this listing may not exist.

    OR
    *Map key not found in map
    Error is in expression '{!Map_event_Forms[listing.ComponentEventId]}' in component <apex:selectOneListbox> in page cnp_paas_evt:eventsdesigner

    I have granted access to Click and Pledge to take a look at the problem.

    Please let me know if you need any additional information.

    Thanks
    Danielle

  • #2
    Good day @dstehlik@parentingjourney.org

    We noticed that one of the error mentioned above is related to the known issue in the version you are at. It has been addressed in the latest version. If you allow us we will upgrade your instance with latest versions of our apps which may resolves the issues.

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Yes, that would be great thank you. I have granted access to Click and Pledge to fix the issue.

      Thank you
      Danielle

      Comment


      • #4
        Good day @dstehlik@parentingjourney.org

        We have upgraded your instance with latest versions.

        It is highly recommended that you login to the Connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

        To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

        Release notes:

        PaaS v9.1711120009
        Release notes: https://cnp.mn/91711120009

        Event v5.1711040014
        Release notes: http://cnp.mn/51711040014

        Please check and let us know if you find any issues,.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Thank you! I've gone in and re-established the connection and was able to update the information on the event page- thanks for your help.
          Danielle

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