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  • Registrations and Attendees

    Will there be a possibility in the future of adding attendees after a registration has been purchased? I have to add table guests (attendees) to my sponsored tables (registrants) because the guest information is not known when the table is purchased. We currently have to use Salesforce Auctions to do this by adding 10 tickets to each GW Auction Ticket. We'd like to use ALL of the available features that C&P has available for events, but C&P events can only be Named or Anonymous. Is there a work around that maybe we're not aware of or a possible fix being worked out?

  • #2
    Good day @candace.strickland

    As of now that is not possible but we have seen that some of our clients in above cases they use to register with dummy names like eg: Attendee 1, Attendee 2..etc. and later when they get the real names, they update it at Attendee detail page under the respective Event.

    Hope that helps. Let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Can registrations be added manually?

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      • #4
        Good day @candace.strickland

        What do you mean by "Registrations be added manually"? Sorry but I didn't get you. Would you please elaborate little more?
        Last edited by CnP.Support.AM; 06-16-2017, 06:14 AM.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Can I add Registrants to an event without them going through the box office?

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          • #6
            Good day @candace.strickland

            Sorry that is not possible.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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            • #7
              Originally posted by CnP.Support.AM View Post
              Good day @candace.strickland

              As of now that is not possible but we have seen that some of our clients in above cases they use to register with dummy names like eg: Attendee 1, Attendee 2..etc. and later when they get the real names, they update it at Attendee detail page under the respective Event.

              Hope that helps. Let us know if we can be of any further assistance.
              If every registrant uses "Seat 1, Seat 2, etc" for their attendees, then I will have 50 Seat 1's as temporary contacts? Every attendee becomes a temporary contact if they are not currently in our Salesforce database, so potentially I will have an overload of temporary contacts with the name Seat 1?
              Can you help me understand or work around this issue?

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              • #8
                Good day @candace.strickland

                Yes, in your case since there is NO real name of those Attendees, first, you will need to change the Attendee name to REAL name and then process the temp contact. You can change the Attendee name by navigating to the Registration page and select respective Attendee then click on the edit button for that Attendee and change the Attendee name.

                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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                • #9
                  Ok, thank you for the help

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