Add image to a custom site template

[Laure]

Can I please get some guidance on how to replace an image on a custom site template for a registration form? I don't seem to be able to delete the current image and copy and paste another image in.
Thanks.

[CnP.Support]

Good day Laura

Please grant us login access and let us know what is your Salesforce Organization ID.

Your post does not really tell us what is wrong and what we should review. Once we have the info we will be able to check it. Also let us know the event name and the template name.

Thank you.

[Laure]

00Do0000000HfKW is the org ID. You have access. The site template is golf for the current event. I need to replace the current logo on the top right.

[CnP.Support]

Good day!

We just logged in to your instance and see the template. The logo may be changed easily by deleting it and uploading a new one using the browser button.

Are you having problem replacing it? Would you please elaborate as to what the issue is?

[Laure]

Not sure what the steps are to delete and upload. Can you please provide?

[CnP.Support.AM]

Good day @Laure

It is very simple, first select the image you would like to remove from your site template and enter delete button on your keyboard.

Please follow the images below to upload the new image:


Image2:



Hope above will walk you through the process. Let us know if we can be of any further assistance.

[Laure]

Thank you. I swapped out the logo but I impacted the paragraph where my event description was, and I seemed to have added the description several times. Can you make the event description visible for me please?
Thanks.

[CnP.Support.AM]

Good day @Laure

We reviewed and found that you applied the background color to the template which make the text invisible. However, we removed the background and now it is visible.

Please check and let us know if we can be of any further assistance.

[Laure]

Thanks for getting that to show up. The background was originally dark and the text was white. Can you set it back that way, please?

[CnP.Support.AM]

Good day @Laure

Would you please check now? Is that how you want it to be?

[Laure]

Yes. Thank you for your help.