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Add image to a custom site template

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  • Add image to a custom site template

    Can I please get some guidance on how to replace an image on a custom site template for a registration form? I don't seem to be able to delete the current image and copy and paste another image in.
    Thanks.

  • #2
    Good day Laura

    Please grant us login access and let us know what is your Salesforce Organization ID.

    Your post does not really tell us what is wrong and what we should review. Once we have the info we will be able to check it. Also let us know the event name and the template name.

    Thank you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      00Do0000000HfKW is the org ID. You have access. The site template is golf for the current event. I need to replace the current logo on the top right.

      Comment


      • #4
        Good day!

        We just logged in to your instance and see the template. The logo may be changed easily by deleting it and uploading a new one using the browser button.

        Are you having problem replacing it? Would you please elaborate as to what the issue is?
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Not sure what the steps are to delete and upload. Can you please provide?

          Comment


          • #6
            Good day @Laure

            It is very simple, first select the image you would like to remove from your site template and enter delete button on your keyboard.

            Please follow the images below to upload the new image:
            Click image for larger version

Name:	Upload Image1.jpg
Views:	1
Size:	107.5 KB
ID:	32873

            Image2:
            Click image for larger version

Name:	Image2.jpg
Views:	1
Size:	104.4 KB
ID:	32874


            Hope above will walk you through the process. Let us know if we can be of any further assistance.

            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Thank you. I swapped out the logo but I impacted the paragraph where my event description was, and I seemed to have added the description several times. Can you make the event description visible for me please?
              Thanks.

              Comment


              • #8
                Good day @Laure

                We reviewed and found that you applied the background color to the template which make the text invisible. However, we removed the background and now it is visible.

                Please check and let us know if we can be of any further assistance.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                Comment


                • #9
                  Thanks for getting that to show up. The background was originally dark and the text was white. Can you set it back that way, please?

                  Comment


                  • #10
                    Good day @Laure

                    Would you please check now? Is that how you want it to be?
                    Regards,
                    Click & Pledge Support Department

                    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                    Join us @ the educational webinars: https://clickandpledge.com/webinars/
                    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                    Comment


                    • #11
                      Yes. Thank you for your help.

                      Comment

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