Announcement

Collapse

Information Needed

See more
See less

Error With Process Contacts Trigger

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • CnP.Support.AM
    replied
    Good day @aschutjer

    We noticed that you are version behind. We have resolved the above issue in the latest release. If you allow us we will upgrade your instance with latest version of our apps.

    Leave a comment:


  • aschutjer
    replied
    Whoops,

    Didn't copy / paste the whole thing:

    Apex script unhandled exception by user/organization: 005d0000004rK1g/00Dd0000000gsEP

    Failed to process batch for class 'CnP_PaaS.Maintenance_SelfHealing' for job id '7070W00005qtVzs'

    caused by: System.DmlException: Insert failed. First exception on row 0; first error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, CnP_PaaS_EVT.ModifyStatus: execution of AfterInsert

    caused by: System.AsyncException: Future method cannot be called from a future or batch method: CnP_PaaS_EVT.ProcessContacts_trigger.ProcessContac ts(Set<String>, String, String, String, String, String, String, String, Set<String>)

    Trigger.CnP_PaaS_EVT.ModifyStatus: line 164, column 1: []

    Class.CnP_PaaS.CnP_Data_Maintenance.ProcessCnPdata : line 18, column 1
    Class.CnP_PaaS.Maintenance_SelfHealing.execute: line 77, column 1

    Something with the data maintenance protocol?

    Thanks!

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @aschutjer

    Would you please let us know the exact scenario you are receiving the above error so that we can better assist you?

    Leave a comment:


  • aschutjer
    started a topic Error With Process Contacts Trigger

    Error With Process Contacts Trigger

    Hi C&P Friends,

    Our org is receiving the following message:

    "Apex script unhandled trigger exception by user/organization: 005d0000004rK1g/00Dd0000000gsEP

    CnP_PaaS_EVT.ModifyStatus: execution of AfterInsert

    caused by: System.AsyncException: Future method cannot be called from a future or batch method: CnP_PaaS_EVT.ProcessContacts_trigger.ProcessContac ts(Set<String>, String, String, String, String, String, String, String, Set<String>)

    Trigger.CnP_PaaS_EVT.ModifyStatus: line 164, column 1"

    Any idea how to fix this? I can't access the code myself since it's managed by a 3rd party.

    Granted 7-Day Access for Click & Pledge Support for org ID: 00Dd0000000gsEP

    Thanks!
Working...
X