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Additional Information Page on Registration page

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  • Additional Information Page on Registration page

    Is there any way to default to the person's name instead of others on the additional information page. Many of our event are free, but have to be named events and for some reason this section confuses many people. If it could be default to their name instead of other that might help. Thanks!

  • #2
    Good day @kmorgan

    Sorry but I am having hard time to understand your question. What do you mean by default to the persons and "Others"? Would you please re-phrase the question so that we can understand and better assist you?

    Regards,
    Click & Pledge Support Department

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    • #3
      When a person is checking out on our event registration page the last page they come to is the billing section or additional information section. At the top of the page the registrant is to choose either their name or other. This radio button is defaulted to other. I want to see if it can be defaulted to the registrants name. I have uploaded an image to help clarify what I'm talking about.

      Thanks!

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      • #4
        Good day @kmorgan

        Sorry, that is something NOT possible because if there are multiple attendees, we don't know what attendee we have to keep default.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Then I need some type of workaround for this. Is there a way to change the wording on the page (ie changing Additional Information to something else). Or default it to the first radio button name instead of defaulting to other?

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          • #6
            Good day @kmorgan

            Sorry, there is no workaround for this.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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            • #7
              Is there anything in the pipeline to fix this issue?? Because this is a real issue for my organization. I mean it would be nice to be able to change the wording on this page or add wording on the page to help registrants to understand what this is even for.

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