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Event Management Campaigns not showing up

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  • Event Management Campaigns not showing up

    Good afternoon,

    I've been trying to manage my events and sort them into different campaigns, however when looking for campaigns, they do not show up. They only show up recent ones but I cannot search for all the campaigns there. Organization ID is 00Dj0000000Hrq9. Login has been granted

  • #2
    Good day @allenqiu0124

    I am not sure I understand your question. We don't have an option to sort the Events based on the Campaigns.

    However, if you please elaborate your question little more so that I can better assist you? If possible attach the screen shot of what you are referring to.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    • #3
      Good afternoon,


      Yes, what I mean is under C&P Event Management, and under additional info for any event, where we are allowed to select a campaign the event falls under, it's only showing a small amount, and when searching for campaigns I have created, they do not show up

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      • #4

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        • #5
          Good day @allenqiu0124

          It will show small amount of Campaigns and that is Salesforce expected behaviour. However, we have searched for couple of Campaigns in lookup and found it. Would you please share the Campaign name which you do not see in the lookup?

          Please note that this forum does not show the PNG image in full scale. I only see a thumbnail. Please post as a JPG if needed.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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          • #6
            Good afternoon,

            I was having issues with two events, one being the 2017 Spring BMS Afterschool Program and trying to find the 2017 Spring Afterschool Program, and the other being Early 2017 Open U and Early 2017 Open U campaign.

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            • #7

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              • #8
                Good day @allenqiu0124

                The Campaigns which you are referring to are inActive and as such it won't show in the Lookup.

                Click image for larger version

Name:	Campiagn1.jpg
Views:	1
Size:	61.0 KB
ID:	30852


                Click image for larger version

Name:	Campaign2.jpg
Views:	1
Size:	52.8 KB
ID:	30853


                Please make it Active and search for them in the Lookup and you will find it.

                Hope that answers your question. Let us know if we can be of any further assistance.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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