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Can't insert a graphic into my event template

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  • Can't insert a graphic into my event template

    When I try to insert a graphic into my event template in Designer, I get this error message "The action you performed was invalid for your session. Please refresh your page and try again.' Doing that gets the same result. I'm clicking on the insert graphic icon on the tool bar on my template while in edit mode, browsing to the location of the graphic on my computer, clicking insert. Can anyone help me?

  • #2
    Good day @rainiej

    Would you please grant us login access to your Salesforce account and share the Org ID so that we can review whats going on?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Access is granted, Org ID is
      00Dj0000001nrBF
      Thank you!

      Comment


      • #4
        FYI the same thing was happening to me. In the end I don't need to insert any graphics so I didn't need any fixes, but just wanted to report it.

        Comment


        • #5
          Good day!

          Sorry for the trouble you are experiencing. We have discovered the issue and are working with Salesforce support to determine the root cause. It has started since the last Salesforce update.

          The only solution at this time is to use the Web Address until we know what is going. The latest Salesforce update is the root cause. We will issue a release as soon as we know the issue.

          See:http://salesforce.stackexchange.com/...o-upload-files Click image for larger version  Name:	image_3982.jpg Views:	2 Size:	56.2 KB ID:	30674


          Last edited by CnP.Support.AM; 02-15-2017, 12:37 AM.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

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