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Receipts and Confirmations not being sent

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  • Receipts and Confirmations not being sent

    I have set the default settings for Event Registration Emails, but it appears that nothing is getting sent out. I went in and sent the Registration email settings for the specific event, and it seems to work now, but I would rather avoid having to do that for every event as the default will work for any of them. Is there something I am doing wrong or missing?

    Also, now that I have set the Registration emails under the specific event, is there a way to send those for the registrations that have already been completed. This is a named event with tickets...
    Last edited by ndlugajczyk; 11-15-2016, 10:28 AM. Reason: Additional information added.

  • #2
    Good day @ndlugajczyk

    Yes, emails may send after the registration completed by by clicking on "Send Registration Email" button under respective Registrant/Attendee details page:
    Click image for larger version  Name:	send registration email.jpg Views:	1 Size:	80.9 KB ID:	28858

    Regarding the default settings, would you please grant us login access as well as share the Event name and order number?
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    • #3
      Thank you !