Information Needed

See more
See less

Opportunities not going to correct campaign

  • Filter
  • Time
  • Show
Clear All
new posts

  • Opportunities not going to correct campaign

    I have an event (2016 Black Scholars Early Recognition Program) that has a campaign associated with it. In every spot where the campaign is listed in CnP it reads "2016..." but when the opportunities are posted to SF, they read "2015..." So in essence my opportunities are going to the previous year's campaign. I can fix it after the fact, but I can't figure out what is going on. Any ideas?

    I have granted you access. SFID is 00DG0000000j3Nc

  • #2
    Good day @jcalabrese

    We reviewed your instance and noticed that you have Primary Campaign Source for "2015 Black Scholars Early Recognition Program" on the condition "if SKU starts with: ERP":

    Click image for larger version

Name:	Primary Campaign Source.jpg
Views:	18
Size:	98.3 KB
ID:	28153

    Please note that in the presence of Primary Campaign Source, the Event Campaign settings will be overrides and Primary Campaign Source will get assigned to the opportunity if the conditions match.

    Hope that answers your question let us know if we can be of any further assistance.
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars:
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
    Are you on Salesforce? Join us at the Power of Us Hub: