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Credit Card URLs for Auctions4SF - Can't Find Account

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  • CnP.Support.AM
    replied
    Good day @Jmolzhon

    Would you please grant us login access to your Salesforce account and share the SF Organization ID? We need to login and review what is going on.

    Looking forward to hearing back from you.

    Leave a comment:


  • Credit Card URLs for Auctions4SF - Can't Find Account

    HELP! I've updated our credit card validation and charge URLs in the AFSF Custom Settings, but when I click to Save Credit Card on the Check in Tab it does not pull up the credit card window and says "Sorry, Can't Find Account". The C&P and SF accounts are connected and verified. One discrepancy I found was our Salesforce Org ID in the C&P Embedded Virtual Terminal has 3 more letter digits than the one in Click and Pledge Portal. Why can't these accounts match up? Could it be we just need to update our instance?
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