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Multiple opportunities created for one registration

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  • Multiple opportunities created for one registration

    Hello,
    We're experiencing an issue while testing the events tool - I have created a single registration with two attendees (1 ticket for each person). The system is creating two opportunities, each linked to a single C&P order, and each attributed to the registrant/purchaser. We would like this to register as a single opportunity for the full amount of both registrations. How can we configure this?
    Thanks

  • #2
    Good day cfg_RRPF

    This cannot be done as it is not how the system works.

    Each registration (attendee) is an item in the basket and as such it is an opportunity. A registrant that registers 4 attendees will have 4 opportunities assigned to his/her contact. The transaction will include 4 opportunities.

    Hope that answers your question. We can include this as a feature request.
    Regards,
    Click & Pledge Support Department

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    • #3
      Thanks for clearing that up.
      Best,
      Laura

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      • #4
        Just to chime in our vote, we would love to see an option to have only one opportunity created and assigned to the registrant..

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        • #5
          Have you found a work around for this? we have the same issue, we only want one opportunity created for the entire purchase

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          • #6
            We would also like to see this changed. Thanks!

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