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Custom Question mapping is not working

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  • CnP.Support.AM
    replied
    Good day @freedomhouse

    Please note that Custom Question Mapping can be done for the registration information (REGISTRANT) but NOT for the Level information (Attendees).

    Hope that answers your question. Let us know if we can be of any further assistance.

    Leave a comment:


  • freedomhouse
    started a topic Custom Question mapping is not working

    Custom Question mapping is not working

    I have set up an event in salesforce. I have created custom questions in the levels and have gone to C&P Setup and mapped the questions to the opportunity. In the past I have also mapped to a contact record. I'm not sure what I am doing wrong but the salesforce fields do not populate with the answers to the questions. I have granted access. my salesforce id is
    00D1a000000Zh2Q
    it works for campaigns and it works for payment methods but I cant get anything else to work.. The answers show up on the C&P report though.
    thanks
    Allison
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