Announcement

Collapse

Information Needed

See more
See less

Error message on submitting C&P event attendee information

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Error message on submitting C&P event attendee information

    Hi~

    I am seeing this error message when I try to submit attendee information for a C&P Event for Non-Profit Housing Association of Northern California. Kamran said it was a post install problem during today's office hours. I have granted C&P access to this org: 00DG0000000jpWq. Thanks in advance for your assistance with this.
    Click image for larger version

Name:	nph error message.jpg
Views:	1
Size:	8.6 KB
ID:	16225
    Thanks!
    Karen

  • #2
    Good day!

    After reviewing your case and your mapping we realized that you have mapped a field and later deleted it.

    Click image for larger version

Name:	2552-EventMapping.jpg
Views:	1
Size:	80.6 KB
ID:	15735

    The field "C_P_Event_Org_Name__c" is mapped but that field no longer exists.

    Click image for larger version

Name:	2552-DeletedField.jpg
Views:	1
Size:	89.0 KB
ID:	15734

    When we try to map to it we get an error when saving. Has this field been deleted by you?

    To fix this please delete the mapped field namely "Company / Organization" from the field mapping in the event.

    I hope that answers your question.

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X