Registration Email Fields Locked

[[email protected]]

I'm in C&P Event Management and trying to create a new Registration Email for attendees at one of our Events. However, when I go to create a new email some of the required fields are locked and won't let me select or enter data. The fields are Recipient, Mode, From Name, From Email, Bcc, and Subject.

Salesforce.com Organization ID

00DF00000005zU1

one week access has been granted

Thanks

[CnP.Support.MA]

Good day [email protected] :

It seems issue with the permissions, we have assigned permission sets to the access user. Can you test now please.

And let us know if we can be of any other assistance.

[[email protected]]

Looks like it's all working now. Is there anything that I could have done to adjust these settings on our end?

Thanks!

[CnP.Support.AM]

Good day [email protected]

There are certain permissions to be assigned in order to access those fields. We have permission sets included with the package. We simply assigned the permission sets to the access user.

Let us know if we can be of more help.