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Temp Contact Errors

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  • Temp Contact Errors

    We keep getting an error when trying to go into two Temporary Contacts:

    List has no rows for assignment to SObject

    An unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS_EVT)

    The two Temp Contacts are TC-4165 and TC-4166.

    It looks like one of our partner churches tried to register two of its members for one of our events. They tried twice on August 10 and both declined, then tried on Aug. 13 and it went through. The Temp Contacts (TC-4165 & TC-4166) are related to their first attempt. The Temp Contacts from each subsequent registration attempt (one declined and one authorized) have already been successfully processed and set up in our system. I tried deleting the Donations/Payments (or Opportunities) records as well as the C&P Data record related to the Temp Contacts causing the error, but still could not get them resolved. The Transaction Record is still there.

    1 week access has been granted.