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Error Message in Temporary Contacts

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  • CnP.Support.AM
    replied
    Good day @Nancy Campbell

    We reviewed your instance and found that you have not deleted the field "NOTE_all_Military_LOE_are_Ed_Materia_del__c" permanently from your instance which is causing the issue. However, we have deleted that and processed above temp contact successfully.

    Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • Nancy Campbell
    replied
    The first one please

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Nancy Campbell

    Please see:
    Click image for larger version

Name:	ContactID.jpg
Views:	21
Size:	47.6 KB
ID:	26499

    Please let us know to which Contact ID you would like to merge with?

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Nancy Campbell

    There are two matching for above temp contact. May I know to which ContactID you would like to merge the above temp contact?

    Looking forward to hearing back from you.

    Leave a comment:


  • Nancy Campbell
    replied
    Here is the error message - I can't seem to upload a clearer screen shot.
    • NOTE all Military & LOE are Ed. Material: data value too large: All Military & LOE are Educational Materials (max length=10)
    • Insert failed. First exception on row 0; first error: STRING_TOO_LONG, NOTE all Military & LOE are Ed. Material: data value too large: All Military & LOE are Educational Materials (max length=10): [NOTE_all_Military_LOE_are_Ed_Materia_del__c]

    Attached Files

    Leave a comment:


  • Nancy Campbell
    replied
    The ID is TC-8357

    Attached Files

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Nancy Campbell

    Sorry but the image you have provided is blurred. Would you please post this as a JPG so we can review?

    Also, please share the ContactID to which you would like to merge the above temp contact so that we can try to process it.

    Looking forward to hearing back from you.

    Leave a comment:


  • Nancy Campbell
    started a topic Error Message in Temporary Contacts

    Error Message in Temporary Contacts

    Click image for larger version

Name:	error.jpg
Views:	26
Size:	51.9 KB
ID:	26489 We get the following error. It looks like it is related to a field we have in our campaign layout. I have tried to remove the field from the campaigns, but we still get the errors. It doesn't happen in all the temporary contacts, but more than once.

    Act 30029
    I have given access for a week.

    Thank you for your help!!
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