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Error Message in Temporary Contacts

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  • Error Message in Temporary Contacts

    Click image for larger version

Name:	error.jpg
Views:	22
Size:	51.9 KB
ID:	26489 We get the following error. It looks like it is related to a field we have in our campaign layout. I have tried to remove the field from the campaigns, but we still get the errors. It doesn't happen in all the temporary contacts, but more than once.

    Act 30029
    I have given access for a week.

    Thank you for your help!!

  • #2
    Good day @Nancy Campbell

    Sorry but the image you have provided is blurred. Would you please post this as a JPG so we can review?

    Also, please share the ContactID to which you would like to merge the above temp contact so that we can try to process it.

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

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    • #3
      The ID is TC-8357

      Attached Files

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      • #4
        Here is the error message - I can't seem to upload a clearer screen shot.
        • NOTE all Military & LOE are Ed. Material: data value too large: All Military & LOE are Educational Materials (max length=10)
        • Insert failed. First exception on row 0; first error: STRING_TOO_LONG, NOTE all Military & LOE are Ed. Material: data value too large: All Military & LOE are Educational Materials (max length=10): [NOTE_all_Military_LOE_are_Ed_Materia_del__c]

        Attached Files

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        • #5
          Good day @Nancy Campbell

          There are two matching for above temp contact. May I know to which ContactID you would like to merge the above temp contact?

          Looking forward to hearing back from you.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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          • #6
            Good day @Nancy Campbell

            Please see:
            Click image for larger version

Name:	ContactID.jpg
Views:	20
Size:	47.6 KB
ID:	26499

            Please let us know to which Contact ID you would like to merge with?
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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            • #7
              The first one please

              Comment


              • #8
                Good day @Nancy Campbell

                We reviewed your instance and found that you have not deleted the field "NOTE_all_Military_LOE_are_Ed_Materia_del__c" permanently from your instance which is causing the issue. However, we have deleted that and processed above temp contact successfully.

                Please check and let us know if we can be of any further assistance.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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