Error Message in Temporary Contacts

[Nancy Campbell]

We get the following error. It looks like it is related to a field we have in our campaign layout. I have tried to remove the field from the campaigns, but we still get the errors. It doesn't happen in all the temporary contacts, but more than once.

Act 30029
I have given access for a week.

Thank you for your help!!

[CnP.Support.AM]

Good day @Nancy Campbell

Sorry but the image you have provided is blurred. Would you please post this as a JPG so we can review?

Also, please share the ContactID to which you would like to merge the above temp contact so that we can try to process it.

Looking forward to hearing back from you.

[Nancy Campbell]

The ID is TC-8357

[Nancy Campbell]

Here is the error message - I can't seem to upload a clearer screen shot.

• NOTE all Military & LOE are Ed. Material: data value too large: All Military & LOE are Educational Materials (max length=10)
• Insert failed. First exception on row 0; first error: STRING_TOO_LONG, NOTE all Military & LOE are Ed. Material: data value too large: All Military & LOE are Educational Materials (max length=10): [NOTE_all_Military_LOE_are_Ed_Materia_del__c]

[CnP.Support.AM]

Good day @Nancy Campbell

There are two matching for above temp contact. May I know to which ContactID you would like to merge the above temp contact?

Looking forward to hearing back from you.

[CnP.Support.AM]

Good day @Nancy Campbell

Please see:


Please let us know to which Contact ID you would like to merge with?

[Nancy Campbell]

The first one please

[CnP.Support.AM]

Good day @Nancy Campbell

We reviewed your instance and found that you have not deleted the field "NOTE_all_Military_LOE_are_Ed_Materia_del__c" permanently from your instance which is causing the issue. However, we have deleted that and processed above temp contact successfully.

Please check and let us know if we can be of any further assistance.