Announcement

Collapse

Information Needed

See more
See less

Thank You Message Formatting Help

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Thank You Message Formatting Help

    Click image for larger version

Name:	C+P TY Message Formatting Issue.PNG
Views:	26
Size:	4.7 KB
ID:	26431

    Hi,

    We noticed that the bottom of certain letters (such as 'y" in the above screenshot) is cut off in our event Thank You messages.
    We attempted to correct the issue by adding "line-height:2em;" into the html for the message, but it looks like Salesforce is stripping that from the code when we try to save.

    How would you recommend correcting this formatting issue based on what Salesforce supports?

    Also, do you know of a good reference for looking up Salesforce supported html?

    Thanks, and feel free to contact me for any clarification needed at [email protected].
    Our org ID is 00Dd0000000iQZN and access has already been granted.

    Thanks,
    Kyle Broeckel

    Attached Files

  • #2
    Good day @gorgefriends

    We reviewed your instance noticed that the issue is due to collision of your styling with bootstrap css. However, it has been fixed by one of our developers.

    Supported HTML Tags and Attributes in Salesforce HTML Editor: https://help.salesforce.com/apex/HTV...tm&language=en

    Click image for larger version

Name:	Supported HTML tags.jpg
Views:	25
Size:	105.4 KB
ID:	26451


    Please check and let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi,

      Thanks for sharing the Salesforce HTML resource.

      We're still unable to use "line-height:2em" as a variable.
      Is that because it's not supported by Salesforce, or is that something that should have been resolved by correcting the issue with bootstrap?

      Comment


      • #4
        Good day @gorgefriends

        In custom css you will find the ' .CPEF .carousel ' style where you may set the variable for the line-height.

        Hope that helps.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Hi, we worked with our database consultant to do the inititial setup, and aren't sure where to go to edit the css for the C&P event forms.

          Where can that be accessed?

          Thanks.

          Comment


          • #6
            Good day @gorgefriends

            You may edit the template in the following location: Event > Designer > Site Templates > click on edit Template:

            Click image for larger version

Name:	Custum CSS.jpg
Views:	23
Size:	89.6 KB
ID:	26645

            Hope that helps.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

            Working...
            X