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  • #16
    Hello michaelc

    I notice that you also have included an ampersand in your Campaign name. As a special character it is frequently used in online software as part of the URL to add variables to pass to the page, so when it's also used in a string of text, it can cause problems. Try renaming your campaign in Campaigns, and then verify the name has updated on your Event.

    Regards,
    Click & Pledge Support Department
    Regards,
    Click & Pledge Support Department

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    • #17
      You are correct about this particular campaign. You all warned me in the past not to do this and I haven't named the Events with an ampersand in C&P ever since. I usually don't use it as part of the Campaign name in Salesforce either. I see now I created 2 Campaigns in Salesforce with the same name, one with the ampersand and one without. There are some registrations on the one without the ampersand no child campaigns. I created the child campaigns under the wrong parent. I guess to best to leave alone at this point- unless there's a way I can move them? Thanks.

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      • #18
        Could you please post which campaign has the registrations and which has the desired child campaigns?
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click &amp; Pledge Donor Management on AppExchange" target="_Outside">Click &amp; Pledge Donor Management on AppExchange</a>

        Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
        Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>

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