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Report - Registrants and Attendees

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  • Laure
    replied
    Thank you for your help.

    Leave a comment:


  • CnP.Support
    replied
    Good day Laure

    As requested we created the report for you as a custom report.

    You may see it at: https://na17.salesforce.com/00O/o

    Hope it helps.

    Leave a comment:


  • CnP.Support
    replied
    Good day Laure

    I will ask our team to review and see if they can add it manually to your account.

    We will update you by tomorrow.

    Leave a comment:


  • Laure
    replied
    I have an active event right now so please do not perform the upgrade right now. Is it possible to just get the report?

    Leave a comment:


  • CnP.Support
    replied
    Good day Laure

    Your instance is behind the latest release. Please see:

    Release notes:
    We can upgrade your instance if you do not an active event. Please let us know if you want us to upgrade your instance.

    Leave a comment:


  • Laure
    replied
    00Do0000000HfKW I gave you access.

    Leave a comment:


  • CnP.Support
    replied
    Good day Laure

    What is your Salesforce Organization ID?

    Leave a comment:


  • Laure
    replied
    I only have 3 reports in that folder. The first report is missing.

    Leave a comment:


  • CnP.Support
    replied
    Good day Laure

    The report you are seeing in Event has fixed columns. There are a family of reports also available in the Salesforce Reports that you may use and customize. Those reports do not include some information as Salesforce objects in the standard report are not accessible in multiple objects.

    Click image for larger version

Name:	2016-08-10_11-24-33.jpg
Views:	27
Size:	71.4 KB
ID:	25773

    Hope this answers your question.

    Please let us know if we can be of more assistance.

    Leave a comment:


  • Laure
    replied
    Thank you. I can see the entire report now. Is this report available someplace? I would like to customize it to only pick up the columns that are useful for us.

    Leave a comment:


  • CnP.Support
    replied
    Good day Laure

    Strange.. the image is right there. I have viewed this with various browsers onsite and offsite.

    Would you please refresh your cache! What browser are you using? have you tried it with another browser?

    Strange.. not sure what we can do.. I will upload it again here..

    Click image for larger version

Name:	2016-08-10_9-54-47.jpg
Views:	28
Size:	64.7 KB
ID:	25770

    Leave a comment:


  • Laure
    replied
    I cannot see that image.

    Leave a comment:


  • CnP.Support
    replied
    Good day Laure

    The report shows a lot more, actually shows all that have registered but you need to choose more from the pull down menu of the table (grid) at the bottom of the table. The report you download is what appears in the grid so if you choose 10 to show it will download 10. Please see the image shown below:

    Click image for larger version

Name:	2016-08-10_9-54-47.jpg
Views:	26
Size:	64.7 KB
ID:	25768


    Hope that answers your question.

    Please let us know if we can be of more assistance.
    Last edited by CnP.Support; 08-10-2016, 10:29 AM.

    Leave a comment:


  • Laure
    started a topic Report - Registrants and Attendees

    Report - Registrants and Attendees

    There is a report in the event dashboard, Registrants and Attendee Report. This report only shows the first 10 registrants. Is this report available to run to get the full output? I don't see it in the Event Report Folder.
    Thank you,
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