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In the event we have set up, we have one ticket level that is paid and several that are free. The free ones are for event sponsors and are handled in the box office only. The ticket downloaded from a purchase have sequential numbers, but tickets ordered for a sponsor have no numbers. Have we done something wrong in the setup?
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Good day Tim
Please grant us login access and the Salesforce Org ID of your instance so we can review what you have done.
Once we have access we can review it for you.Regards,
Click & Pledge Support Department
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Access granted.
SF Org ID: 00DG0000000k4xwComment
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Good day @Tim,
We reviewed your instance and downloaded the Attendee report as well as eTicket and there are ticket numbers included for both Paid and Free levels.
Attendee Report:
eTicket:
We see NO issues with Ticket Numbers. Please check and let us know if you have any questions.
Thanks,Regards,
Click & Pledge Support Department
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