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Authorization required error when trying to view Event Page

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  • Authorization required error when trying to view Event Page

    Hi, I've just created a test Event page but when I try to view it, I get the following error: Authorization required: You must first log in or register before accessing this page. If you have forgotten your password, click Forgot Password to reset it.

    Please let me know what settings I need to change. Thanks!

  • #2
    Good day @ryanhealth,

    I am sure that you have not set up a page permission in the post installation correctly. Please grant us login access and we will login and review your setting.

    Please post the Organization ID so that we know how to locate your account.

    Looking forward to hearing back from you.

    Thanks,
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    • #3
      Thanks - here is the Org ID: 00D36000000vgzJ

      I've given you access. Is there a guide that walks through the permissions needed? I set these pages up very frequently for clients.

      Comment


      • #4
        Good day @ryanhealth,

        We reviewed and fixed it. You have not assigned the correct permission set to Site Guest User.

        We included permission set in the package. You simply need to assign the following permission set to the Site Guest User in order to view the Event: PS-CnP-Event-ONLY-SiteGuestUser

        See Image:
        Click image for larger version

Name:	SiteGuestUser.jpg
Views:	25
Size:	116.6 KB
ID:	25287

        Please review and let us know if we can be of any further assistance.

        Thanks,
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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