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Mailchimp Integration and Click and Pledge Kick-Back Email

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  • Mailchimp Integration and Click and Pledge Kick-Back Email

    We have Click and Pledge linked to Mailchimp so that donors can sign up for email updates from Words of Hope. When people make donations, I see their name show up on a list in Mailchimp called "Click and Pledge Donation List" if they have clicked the option for receiving updates.

    A donor contacted us today confused because he had received the following email:

    Click and Pledge Donation List
    Please Confirm Subscription
    Yes, subscribe me to this list.
    If you received this email by mistake, simply delete it. You won't be subscribed if you don't click the confirmation link above.
    For questions about this list, please contact:
    [email protected]

    Has this kickback verification email always been going out to donors who ask to subscribe, or is it new? It would be nice if they could be subscribed without having to deal with the email.... Alternatively, is there a way that we can edit this kickback email so that it is not so confusing for our donors?

    Thank you.

  • #2
    Good day!

    This is not a Click & Pledge feature as it is MailChimp.

    MailChimp has had this for a while and any remote login requires the confirmation. Mailchimp automatically sends that to the subscriber without any control from us.

    I hope that answers your question.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      I have granted authorization... please complete the post installation steps. Org ID is 00DG0000000j3Nc.

      Comment


      • #4
        Good day @JCalabrese,

        As requested we reviewed your installation and resolve the missed steps in the post-installation.

        Please test the event and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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