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We have Click and Pledge linked to Mailchimp so that donors can sign up for email updates from Words of Hope. When people make donations, I see their name show up on a list in Mailchimp called "Click and Pledge Donation List" if they have clicked the option for receiving updates.
A donor contacted us today confused because he had received the following email:
Click and Pledge Donation List
Please Confirm Subscription
Yes, subscribe me to this list.
If you received this email by mistake, simply delete it. You won't be subscribed if you don't click the confirmation link above.
For questions about this list, please contact:
[email protected]
Has this kickback verification email always been going out to donors who ask to subscribe, or is it new? It would be nice if they could be subscribed without having to deal with the email.... Alternatively, is there a way that we can edit this kickback email so that it is not so confusing for our donors?
Thank you.
A donor contacted us today confused because he had received the following email:
Click and Pledge Donation List
Please Confirm Subscription
Yes, subscribe me to this list.
If you received this email by mistake, simply delete it. You won't be subscribed if you don't click the confirmation link above.
For questions about this list, please contact:
[email protected]
Has this kickback verification email always been going out to donors who ask to subscribe, or is it new? It would be nice if they could be subscribed without having to deal with the email.... Alternatively, is there a way that we can edit this kickback email so that it is not so confusing for our donors?
Thank you.
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