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Post Installation "force.com site" Custom Objects to be Enabled

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  • Post Installation "force.com site" Custom Objects to be Enabled

    Mr. Razvan,

    Thank you for taking some time with me today. I am having a problem enabling the suggested custom objects on Develop > site > Site label > public access settings > edit > custom objects


    Attendee Custom Informations (not available)
    Contact information fields (not available)
    Data
    Discount plans
    Events
    Event categories
    Event layout
    Event listings
    Event registration sessions (not available)
    Event settings
    Registered attendees (not available)
    Registration levels

    I have enabled all of the above except those labeled as (not available).

    Is there an update to the fields above or is there a work around solution you can provide, so I may be able to complete my post installation steps.

    - Nathan

  • #2
    Good day!

    Is it possible for you to grant us login access so we can review your account?

    If so please let us know the organization id.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      org id

      Originally posted by Support.Department View Post
      Good day!

      Is it possible for you to grant us login access so we can review your account?

      If so please let us know the organization id.


      Access has been granted. The orgid is; 00Dd0000000hOAZ

      Comment


      • #4
        Good day!

        We fixed your instance as requested.

        We also reviewed your instance against our manual and don't see any discrepancies. May I ask you to send me the link to the manual you were following?

        Let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Originally posted by Support.Department View Post
          Good day!

          We fixed your instance as requested.

          We also reviewed your instance against our manual and don't see any discrepancies. May I ask you to send me the link to the manual you were following?

          Let us know if we can be of any further assistance.

          Thank you for your assistance. I will continue my installation and start using the event management feature.


          As to our conversation on the instructions that where not clear to me, please see the below link to:
          Event Management Post Installation Instructions (Event Management with Salesforce)

          Last Updated: Feb 18, 2014 12:29PM EST


          http://help.clickandpledge.com/custo...th-salesforce-

          Please see the video at 3:03 public access settings,

          The fields that need to be enabled (as referenced in my first post are highlighted at 3:23)

          Thanks
          Nathan

          Comment


          • #6
            Good day!

            I requested that post from the help desk to be removed as it is not recent.

            The manual is up-to-date: http://manual.clickandpledge.com/Sal..._Site_Creation

            Sorry for the confusion.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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