Good day!
We cannot issue credit as it is something that you need to do. This is completely for liability reasons.
To issue credit: http://forums.clickandpledge.com/con...-a-Transaction
As for deleting the records from your Salesforce instance we have deleted those transactions as requested.
We have also upgraded your instance to the latest release which was released last month.
Please let us know if we can be of any further assistance.
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