Deleting an "Attendee" from C&P Event

[CnP.Support]

Good day!

We are having a release due out by next week (April 1, 2015) that allows for deletion of registrations.

Please wait till then and you will be able to do it easily by clicking on any registrations.

This feature was removed as part of removal of the standard Salesforce pages since it was causing major problem with people deleting part of an entry and creating major issues with reports, etc.

[[email protected]]

I now have another attendee to have removed from a different event, is posting to the thread the best way to keep handling these requests?

[[email protected]]

I also need an attendee remove from an event, I used to be able to do this easily before the update. The event is "First Time Home Buyer Workshop- 2015 April" and the attendees to be removed are "Kristina Eldredge" and "Matthew Eldredge". Please update inventory as well.

Is there another way to be able to do this myself? Losing this functionality in the upgrade has been a problem for my organization.

Org ID = 00Di0000000H8fk

[CnP.Support]

Good day!

As requested we deleted the following:

1. The attendee & the related custom questions/answers
2. The registrant and the related custom questions/answers
3. The transaction & related question/answers
4. The related opportunities
5. Adjusted the inventory

Please let us know if we can be of any further assistance.

[btaoregon]

Sure! The GUID is 554b6ca4-25d1-9256-4b09-fd8839a063f7.
The transaction order number: 150305130055842.

[CnP.Support]

Good day!

We cannot find this person as you apparently have deleted it already.

Please let us know the Order Number so we can find the related entries.

[btaoregon]

Hi. We had an attendee book himself a ticket -- and then get booked again by someone else. So we need to delete the second booking. We've done that from SFCD, but have not found out where possible from within C&P.

Are we (Finance? ADMIN?) lacking some requisite permission?

The original request

I need to delete the registration for XXX ShoeXXXXX that was submitted by XXXXXX TucXXX. I already deleted the opportunity but I don't know how to delete the registration so that it no longer shows up in the C&P Event Module.


She had submitted it and requested an invoice but he already paid..